1) ISDIN and this Website.

You are visiting the website //www.isdin.com/en-CA/ which is the property of and is maintained by ISDIN, S.A. (collectively, “ISDIN,” “we,” “us” or “our”) and is intended for use in Canada. ISDIN is a Spanish commercial entity, with registered address at la calle Provençals, no. 33, 08019, Barcelona, with Corporate Tax ID no. A - 08.291.924, and is registered in the Commercial Register of Barcelona under volume 2,066, folio 18, sheet no. B-34.314.ISDIN’s contact email address is consultas@isdin.com.

2) Terms of use.

2.1. User acceptance of these terms of use.

These terms of use (“Terms”) govern your access and use of this website as well as the products and services made available to you on this website (“Website”). “User,” “you” or “your” means anybody who accesses, browses, uses or participates in the services and activities of this Website. Your access or use of this Website constitutes your unconditional acceptance of these Terms. By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence. Your acceptance of the Terms provides you with a temporary and limited right to use this Website, which may be revoked at any time as described below. Your acceptance of these Terms also includes your acceptance of our Privacy Policy, which is incorporated into these Terms by reference.

Through this Website, ISDIN may offer temporary promotional products or services that will be governed by additional terms and conditions that will be made available to you as applicable (“Special Terms”). These Terms will continue to govern such temporary products or services, except where there is a discrepancy between these Terms and any Special Terms, in which case the Special Terms will be applicable.

2.2 Modification of these Terms and Website withdrawal and suspension.

ISDIN reserves the right to amend or update these Terms at any time. It is recommended that you consult these Terms regularly because your continued use of this Website constitutes your acceptance of the current version of these Terms. ISDIN may withdraw or suspend any portion of this Website at any time and without prior warning.

3) Access to this Website and passwords.

In general, no prior user subscription or registration is required to access and use this Website. Certain areas of this Website may require you to subscribe or register. In the event that subscription or registration is required in order to access any portion of this Website, it is your responsibility to maintain the confidentiality of your username and password. You are responsible for all uses of your username or password and all related activities, whether authorized by you or not. You must notify ISDIN immediately of any unauthorized use of your account or any violation of the security of this Website, of which you have become aware.

4) Acceptable use of this Website.

Your use of this Website must comply with the following acceptable use policy.

· Protect the personal data of others to whom reference may be made

· Use the content and services of this Website in accordance with applicable law, these Terms, good practice and public order. You represent and warrant that you will not use this Website for any unlawful purpose or any purpose prohibited by these Terms.

· Do not express political or xenophobic opinions.

· Always respond respectfully to the opinions and comments of others.

· Refrain from abusive activities, defamatory or threatening comments, or comments of a sexual nature.

· Do not make false, inaccurate or incorrect declarations or statements.

· Do not present texts, materials or the opinions of others as your own that may violate the intellectual property rights of others.

· Do not copy, sell, resell or commercially exploit any portion of this Website.

· Do not destroy, alter, disable or damage in any other way the data, programs or electronic documentation found on this Website.

· Do not circumvent, disable or otherwise interfere with security-related features of this Website.

· Do not obstruct the access of other users through the mass consumption of IT resources provided by ISDIN, or carry out actions that damage, disrupt or generate errors in ISDIN or third party systems or services.

· Do not create user accounts with false data on behalf of third parties who have not given their express consent.

· Do not introduce programs, viruses, macros, applets, ActiveX controls or any other logical device or sequence of characters that cause or are likely to cause any kind of alteration to the IT systems of ISDIN or of third parties.

· Do not assist or permit any other person in engaging in any of the prohibited activities described above.

In addition to your use of this Website generally, ISDIN may make available to users, either on this Website or other websites owned by ISDIN, interactive areas such as blogs, forums and communication areas between registered users for health-related educational purposes, sharing health-related experiences and knowledge, and debating health-related topics. ISDIN reserves the right, but not the obligation, to unilaterally remove comments and/or materials on any part of this Website when ISDIN deems removal appropriate.

Any violation of the acceptable use provisions or these Terms will result in a loss of access rights to this Website as well as possible legal action brought by ISDIN against you.

5) Advertising.

Parts of this Website may host content from advertisers and sponsors. In this case, the advertisers and sponsors will be solely responsible for ensuring that material submitted for inclusion on this Website complies with all laws that may be applicable.

ISDIN shall not be held accountable for any error, inaccuracy or irregularity that the content from advertisers and sponsors may contain. To submit a complaint regarding the advertising content published on this Website, please contact ISDIN at the following email address: consultas@isdin.com

6) Third party links. These Terms refer solely to this Website and are not applicable to links or third party websites accessible through this Website. The destinations of such links are not under ISDIN’s control and ISDIN is not responsible for the content of any linked website, for any further links contained in a third-party website accessed through this Website, or for any change or update of such websites. The links are provided for informative purposes only, to inform you of the existence of other information sources regarding a particular topic, and the inclusion of a link in no way represents ISDIN’s endorsement of the linked website.

7) Intellectual property.

7.1. Intellectual property ownership and use.

As between you and ISDIN, the entire content of this Website, unless otherwise indicated, is the exclusive property of ISDIN, including, but not limited to, the graphic design, source code, logos, texts, graphics, illustrations, photographs, other elements that appear on this Website and all intellectual property rights related thereto. Equally, all of the trade names, trademarks or logos of any kind contained on this Website are protected by law whether or not appearing with a trademark symbol.

Except where otherwise indicated, you are prohibited from copying, reproducing, modifying, distributing, displaying, performing, or transmitting any portion of this Website. In addition, reproduction, imitation, dilution or confusing or misleading use of any trade names, trademarks or logos is prohibited. ISDIN does not grant you any license or authorization to ISDIN’s intellectual property rights, or regarding any other right pertaining to this Website, except for use for your own, individual non-commercial and information purposes. You acknowledge that the reproduction, distribution, commercialization, transformation, and, in general, any other form of exploitation, by any means, of all or part of the content of this Website, constitutes a breach of ISDIN’s, or the applicable owner’s, intellectual property rights.

For any content that you submit, you grant ISDIN, its partners, and other companies belonging to the group a worldwide, perpetual, irrevocable, royalty-free, sublicensable and transferable right and license to use, reproduce, communicate, distribute, copy, modify, delete in its entirety, edit, publish, translate, publically display, publically perform, communicate, , create derivative works and distribute such content in to any form, medium of technology without compensation to you. All contact that you submit is not confidential.

7.2. Responsibility for Website use. The user is solely responsible for any infringements that may be incurred or any damage that may arise from use of the Website, with ISDIN, its partners, other companies belonging to the group, collaborators, employees and representatives being released from any liability that may derive from the user’s actions. ISDIN will take all reasonable effort and measures to provide up-to-date and reliable information on the Website. However, ISDIN or its partners can in no way guarantee the absence of errors or possible inaccuracies and/or omissions in any of the content accessible through this Website. The user is solely responsible in the event of any complaint or legal, judicial or extrajudicial action initiated by third parties against ISDIN based on the user’s use of the Website. In this case, the user shall assume all costs, expenses and damages incurred by ISDIN as a result of such complaints or legal action.

7.3. Responsibility for content. With the exception of extreme cases stipulated by law, ISDIN shall not be liable for any losses or damages that may be caused by the use, reproduction, distribution or publication, or any kind of activity conducted on texts and/or graphics protected by intellectual property rights belonging to third parties, without the user having obtained prior authorization from the owners required for its use or intended use. ISDIN shall not be liable for information sent by the user when not aware that the information stored is unlawful or harms the property or rights of a third party liable for compensation. As soon as ISDIN becomes aware that it is hosting data such as that referred to above, it resolves to act diligently to remove them or prevent their access. In any event, to submit a complaint regarding the content published in any of the sections, please contact the Legal Department at the following e-mail address: consultas@isdin.com.

7.4. Copyright Infringement If any individual believes that his or her intellectual property has been copied and is available on this Website in a manner that constitutes copyright infringement, please provide the following information to ISDIN:

· The copyrighted work claimed to have been infringed;

· The portion of this Website that allegedly contains infringing material that the requestor is requesting be removed;

· A statement that the requestor has a good faith belief that use of the allegedly infringing material is not authorized by law or by the requestor;

· The requestor’s name, address, telephone number and email address to enable ISDIN to contact the requestor; and

· Under the penalty of perjury, a signed (electronic or physical) statement that all of the foregoing information is accurate and the requestor is, or is authorized to act on behalf of, the owner of the work claimed to have been infringed.

A requestor may submit claims to to the following address: consultas@isdin.com

8) E-Commerce.

8.1. Products or services.

Certain products or services may be available online through this Website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy . All descriptions of products or product pricing are subject to change at anytime without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We have endeavored to display accurate colors and images of our products that appear on this Website. However, we do not guarantee that your computer monitor’s display of any color or image will be accurate. In addition, we do not guarantee that the product descriptions are complete, reliable, current, or free of errors. We reserve the right, but not the obligation, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.

8.2. Responsabilidad por el funcionamiento del Web.

ISDIN excluye toda responsabilidad que se pudiera derivar de interferencias, omisiones, interrupciones, virus informáticos, averías telefónicas o desconexiones en el funcionamiento operativo del sistema electrónico.

Asimismo, también se excluye cualquier responsabilidad que pudiera derivarse por retrasos o bloqueos en el funcionamiento operativo de este sistema electrónico causado por deficiencias o sobre carga en las líneas telefónicas o en Internet, así como de daños causados por terceras personas mediante intromisiones ilegitimas fuera del control de ISDIN.

ISDIN está facultada para suspender temporalmente, y sin previo aviso, la accesibilidad al Web con motivo de operaciones de mantenimiento, reparación, actualización o mejora.

8.2. Modification to prices.

All prices listed on this Website are in Canadian dollars and all charges will be processed in Canadian dollars. All prices are subject to change without notice.

8.3. Accuracy of billing and account information.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

8.4. Shipping and risk of loss.

ISDIN or its partners will use commercially reasonable efforts to deliver items as quickly as possible; however, they will not be responsible for any delays. The risk of loss and title for all items sold on the Website pass to you upon our delivery of such items to a shipment carrier.

9) Limitation of liability.

9.1. Responsibility for Website use.

You are solely responsible for your use of this Website and any damage that may arise from your use of this Website.

9.2. Responsibility for Website functionality.

ISDIN accepts no liability for any interference, omissions, interruptions, computer viruses, telephone faults or disruptions to the operation of the electronic system. ISDIN is further exempt from any liability that could derive from delays or stoppages to the operation of this electronic system caused by faults or telephone line or Internet overload, as well as damage caused to third parties by unlawful interference outside of ISDIN’s control. ISDIN is entitled to temporarily suspend, without prior warning, access to this Website for maintenance, repair, updating or improvement.

9.3. Limitation of liability.

To the maximum extent permitted by law, in no event willISDIN or any of its affiliates, partners, collaborators, employees or representatives be liable in any manner whatsoever for any direct, incidental, consequential, indirect, special or punitive damages (including without limitation lost profits or loss of data) arising out of or related to this website, your use of this website, or your inability to use this website even if ISDIN has been advised of the possibility of such damages or losses.

10) Disclaimer of warranties.


11) No medical advice.

You are encouraged to confirm the information contained on this Website with other sources and to review the information carefully with your professional healthcare provider. ISDIN is not engaged in rendering medical or similar professional services or advice, and the information provided on this Website not intended to replace medical advice offered by a physician. If you have a medical condition, you should promptly see a medical doctor or health care provider. Nothing on this website should be construed as a personal diagnosis or specific treatment advise. In addition, you should not construe ISDIN’s publication of this content as an endorsement by ISDIN of the views expressed on this Website, or as a guarantee of any strategy, recommendation, treatment, action, or application of medication or preparation made by ISDIN.

12) Indemnity.

You agree to indemnify, defend and hold harmless ISDIN, its subsidiaries, affiliates, directors, officers, agents, licensors, other partners and employees, from and against all liabilities, claims and expenses, including attorney’s fees, made by a third party due to or arising out of your use of this Website, your breach of these Terms or any violation of the rights of any third party.

13) Governing law and jurisdiction.

Except to the extent that the laws of the Canadian province or territory in which you reside require that the laws of such jurisdiction apply to these Terms, the laws of the Province of Ontario, Canada, will govern these Terms and the relationship between you and ISDIN, without giving effect to any principles of conflicts of law.

14) Miscellaneous.

ISDIN’s failure to enforce any provision of these Terms shall not be construed as a waiver of ISDIN’s right to enforce any of these Terms in the future. You agree that no joint venture, partnership, employment or agency relationship exists based on your use of this Website. These Terms constitute the entire agreement between you and ISDIN and supersede any prior communications between you and ISDIN. If any portion of these Terms are held invalid or unenforceable, such portion shall be construed in a manner consistent with applicable law to reflect the original intent of the parties, and the remaining portion of these Terms shall remain in full force and effect. These Terms may only be modified by (a) ISDIN posting revised Terms to this Website, or (b) in a written document signed by ISDIN.

15) Contact us.

If you have any questions about these Terms, please contact us by email consultas@isdin.com.

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